FAQ

The first step is a referral from your PCP or another doctor, such as the pediatrician that diagnosed your child with ASD. We will also need you (the parent or guardian) to fill out a parent intake form which can be emailed to you upon initial contact with our clinics, and to send us a copy of your child’s diagnostic report and insurance cards. Once we have all of these documents, your child will be scheduled for an intake appointment and the process goes on from there. Disclaimer: we do sometimes have a waiting list! Check out more information on our intake process via the button below.

Yes! There are no age restrictions on our services from most funding sources. We can start services as young as 2 years old, and based on clinical appropriateness, we have learners stay with us until 6 years old. Of course, if they are ready for preschool or Kindergarten before that time, we transition them as soon as they are ready!

Unfortunately, because we are a medically necessary service, we do not provide naps in our setting. Some children need a quick rest, especially when they start a full day of services but our goal is to fade these rest times out as soon as possible. If your child still requires a nap we completely understand and we would start them with a part-time program so they can nap at home or in another setting.

Nope, we are neither! We are a clinic that provides medically necessary intervention to little learners. We are not responsible for IEP goals (though we do enjoy collaborating with school teams) and your child is not legally entitled to our services the way they may be through an IEP. Our focus is on language development, play and social skills, school readiness and reducing behaviors that may interfere with independence at home, school or in the community. We target the core challenges related to a diagnosis of ASD - communication, behavior and social skills. 

The answer to that is - it depends on the child and their needs! Most learners participate in several child-led play sessions, structured work at a small table, small group activities such as circle time and meals, and a rotation of life skills centers. Each learner has an assigned Behavior Technician that supports their learning throughout the day. Your child will have a few different BTs on their team. They will also have a clinician, a BCBA or BCaBA, who will design programming and monitor progress. You child’s BCBA is your point person and the person that you will communicate with the most! Check out our amazing teams of Behavior Technicians and clinicians via the button below.

Yes! Before the age of 6, your child is still able to receive related services (speech, OT, PT, etc.) if they qualify for these services through the educational evaluation process. Your child would have an IEP to address goals related to these services. While we collaborate with service providers, we are in no way responsible for progress or data related to your child’s IEP, this is the role of the school district. 

No, parents are responsible for transportation unless the child’s school makes special arrangements to transport. Because we are not an educational placement, the school district is not required to provide transportation. We do support families who choose to work with RCT and mileage reimbursement programs by providing attendance reports and/or signing mileage forms.

We are funded through state Medicaid or private insurance. We are contracted with VT and NH Medicaid, as well as Blue Cross Blue Shield, Anthem, MVP and Cigna/Evernorth. If you have a different insurance company, we work to still get coverage with in-network benefits. We encourage families with private insurance to consider also applying for state Medicaid as secondary coverage so that there is little to no out-of-pocket cost for our services.

No, we are open year-round with the exception of some time off around the holidays, a few days around the 4th of July, and a few other days per year for professional development. Check out our calendar via the button below.